POSITION CLASSIFICATION STANDARDS USED IN CLASSIFYING/GRADING POSITION:
Citation 1: OPM PCS TELECOMMUNICATIONS SERIES, GS-391, MAR 90
Supervisory Certification: I certify that this is an accurate statement of the major duties and responsibilities of this position and its organizational relationships, and that the position is necessary to carry out Government functions for which I am responsible. This certification is made with the knowledge that this information is to be used for statutory purposes relating to appointment and payment of public funds, and that false or misleading statements may constitute violations of such statutes or their implementing regulations.
Classification Review: This position has been classified/graded as required by Title 5, U.S. Code in conformance with standard published by the U.S. Office of Personnel Management or if no published standards apply directly, consistently with the most applicable published standards.
Reviewed By: CDR KELLY KNITTER
Reviewed Date: 10/26/2010
Primary Work Role: VARIES
Additional Work Role 1: VARIES
Additional Work Role 2: VARIES
FLSA Worksheet: NON EXEMPT
FLSA Appeal: NO
Bus Code: VARIES
DCIPS PD: NO
Mission Category: VARIES
Work Category: VARIES
Work Level: VARIES
Acquisition Position: NO
Functional Code: 00
Supervisor Status: VARIES
PD Status: ARCHIVED
CONDITION OF EMPLOYMENT:
Drug Test Required:
Financial Management Certification:
Position Designation: VARIES
Position Sensitivity: VARIES
Security Access: VARIES
Requires Access to Firearms: VARIES
Personnel Reliability Position: VARIES
Information Assurance: VARIES
Financial Disclosure: VARIES
Enterprise Position: VARIES
Competitive Area: VARIES
Competitive Level: VARIES
Career Program: VARIES
Career Ladder PD: NO
Target Grade/FPL: 11
Career Pos 1:
Career Pos 2:
Career Pos 3:
Career Pos 4:
Career Pos 5:
Career Pos 6:
Incumbent serves as a senior specialist providing telecommunications support for the Emergency Actions Operations Center (EAOC). The incumbent ensures that all equipment contained in the NMCS Systems Description Document (Classified) is operated, tested and maintained by an established operator level PMCS schedule which may include daily, monthly, quarterly and annual checks. As new equipment is installed, the incumbent is responsible for developing new operator level PMCS schedules per equipment requirements. This is to ensure an internal operational capability can be realized to support any real time/contingency operations in support of the Joint Chiefs of Staff. Operational capability is achieved in the time frame specified in the CJCS OPORDER 3-05, after notification of a real time/contingency operation.
1. Uses knowledge of state-of-the-art worldwide telecommunications systems and the application techniques necessary to manage projects that are part of integrated systems, networks and ongoing operating activities. Uses knowledge of telecommunication procedures and directives that relate to circuit/trunk actions, services, security methods and operations to manage operations. Maintains quality and continuity of communications by taking appropriate action to prevent or correct conditions adversely affecting communications circuits/systems/networks within the NMCC. Responsible for conducting scheduled tests on all of the backup equipment and reviewing the results with all concerned parties. Plans and carries out projects; resolves most conflicts that arise, integrates and coordinates work of others, as necessary, and interprets policy on own initiative in terms of established objectives. Performs operational tests on circuits/systems/networks and equipment to ensure high quality and maximum efficiency. As required verifies quality of communication circuits/systems/networks and equipment by using appropriate methods. Based on data gathered from tests, incumbent must be able to determine overall circuit/systems/network conditions and insure necessary corrective action is taken immediately on any circuit, system or network found to be out of specifications. 30%
2. Analyzes, isolates, and identifies problems in various types of complex interactive communication systems such as digital data, computer to terminal, analog, and audio visual systems. Resolves problems when necessary by requesting corrective action from the proper maintenance support branch. Accurate analysis and diagnosis is of the utmost importance due to the limited redundancy in circuits and equipment and high level users served by this control i.e., National Military Command Center, Joint Chiefs of Staff, White House Communications Agency, USA/USSR Direct Communications Link, and many others. 20%
3. As section lead, independently makes decisions that affect project planning, development and operational readiness of telecommunications systems. Maintains complete knowledge regarding all operational facets of the shift. This includes existing and newly implemented computerized equipment and systems, operating manuals and guidelines. Records all time lost on inoperative circuits/systems/networks and other pertinent information for use in analysis of outages. Coordinates with maintenance personnel pertaining to equipment malfunctions. Provides supervisor with information and recommendations regarding equipment malfunctions and service interruptions. Coordinates with local facilities to effect appropriate corrective actions. Maintains surveillance to assure effectiveness of corrective action. Ascertains that all malfunctioning systems peripheral equipment is reported to the proper personnel and implements follow-up action on delinquent work orders. Insures that the quality control (QC) and the performance monitoring program (PMP) are performed and recorded by the shift/team personnel. 20%
4. Operates many different types of secure equipment. Responsible for strict adherence to all proper security measures and procedures to avoid a compromise of the various secure systems and their data. Since the EAOC operates at an extremely high level of security requiring special clearance access, incumbent must know and adhere to strict procedures regulating the access of all personnel and the viewing of special access material by visitors while in the area. Insures that the team in kept abreast of all operational requirements. Must have a good understanding of the operation, system configuration, capabilities, and troubleshooting procedures. Uses skill in planning techniques and ability to develop long range plans to place future needs in available funding programs, prepare capability requirements, and requirement surveys for office automation support tools, networks, and communications systems. As relates to accomplishments of telecommunications projects, incumbent develops budgetary requirements and acquisition actions to assure that projects are developed, evaluated, coordinated, funded, acquired, installed, and maintained throughout their entire life cycle. Keeps current on all procedural changes, job priorities, system upgrades and circuitry changes occurring within EAOC. 30%
Performs other duties as assigned.
NOTE: Station personnel in the EAOC are in a standby/on call status. The following applies to personnel that are on standby or on-call: Duty starts 0800 on Wednesday until 0800 the following Wednesday. No alcoholic beverages are to be consumed by the incumbent during this period. The incumbent shall be within reach by the 114th Signal Battalion System Control Officer (carry pager, cell phone). The incumbent shall ensure the Staff Duty Officer is aware of the whereabouts of all personnel assigned to National Military Command Center (NMCC) so they can be reached if necessary.
FACTOR 1 - KNOWLEDGE REQUIRED BY THE POSITION (Level 1-7 1250 pts)
- Knowledge of state-of-the-art worldwide telecommunication systems and the application techniques necessary to manage projects that are part of integrated systems, networks and ongoing operating activities. Knowledge of telecommunication procedures and directives that relate to circuit/trunk actions, services, security methods and operations are required.
- Skill in planning techniques and ability to develop long-range plans to place future needs in available funding programs, prepare capability requirements, and requirement surveys for office automation support tools, networks, and communications systems.
- Knowledge of the functions, capabilities, limitations, interrelationships, and problems involving a variety of complex communications circuits/systems/networks. Sufficient knowledge to determine the nature and causes of circuit interruptions, which are of a common or unusual nature.
- Knowledge of functions, technical characteristics, and operation of user equipment such as keyboard video terminal displays, computers, fax units and printers
- Understanding of communications security directives and security equipment.
- Knowledge of circuit and equipment routing
- Knowledge of technical control procedures and communications standards.
The supervisor sets the overall objectives and, in consultation with the employee, determines timeframes and possible shifts in staff or other resources required. The employee is responsible for planning and carrying out the projects; resolving most of the conflicts that arise, integrating and coordinating the work of others, as necessary; and interpreting policy on own initiative in terms of established objectives. Final work receives only technical review of controversial/unconventional approaches where precedent is lacking; normal assignments are reviewed for adequacy of results in meeting objectives and compliance with pertinent policies.
FACTOR 3 - GUIDELINES (Level 3-3 275 pts) Guidelines consist of applicable test plans which include test objectives, scope, and criteria for testing, test and evaluation operation procedures, technical manuals and publications, and established practices and procedures. Established precedents, procedures, approaches, and techniques exist but are not always applicable to specific conditions. The incumbent studies, evaluates, and selects available reference information and determines the approach to be taken. Where significant deviations are required, the incumbent proposes a solution and discusses the situation with the supervisor.
FACTOR 4 - COMPLEXITY (Level 4-4 225 pts)
Incumbent performs assignments consisting of a variety of telecommunications duties involving different and unrelated processes and methods. As relates to accomplishment of telecommunication projects, incumbent must also develop budgetary plans, and performs accounting functions, and acquisition actions to assure that projects are developed, evaluated, coordinated, funded, acquired, installed, and maintained throughout their entire life cycle. The work requires independent application of a variety of testing procedures which vary in sequence, depending on the complexities of the testing. Decisions are based on extensive review and analysis to determine the appropriate action. Incumbent takes necessary action(s) based on interpretation of data and the application of established telecommunications methods and techniques.
FACTOR 5 - SCOPE AND EFFECT (Level 5-3 150 pts)
The primary purpose of the work is to ensure proper operation and maintenance of equipment and to obtain first-hand knowledge of how the circuits perform. Incumbent must investigate and analyze a variety of unusual telecommunications problems, questions or conditions associated with formulating projects or studies to substantially alter major telecommunication systems. The systems are high priority systems for National Defense. As section lead, independently makes decisions that affect project planning, development and operational readiness of telecommunication systems.
FACTOR 6/7 - PERSONAL CONTACTS AND PURPOSE OF CONTACTS (Level 6-3, 7-B 110 pts)
The incumbent has personal contacts with personnel within the immediate office, with other similarly employed personnel in other DA and DOD organizations, as well as organizations representing the other executive branches of the U.S. government. Represents the section at interagency planning and operational meetings on future enhancements. Confers with multi-system managers for the purpose of improving systems and integrated network operations and performance efficiency.
Contacts are typically made to exchange technical information, plan, coordinate, and advise on work efforts with users. Contacts, in addition to exchanging information, often require considerable tact and diplomacy to consider new methods and technology which impact on long established procedures and organizational relationships.
Additionally, contacts are to plan and coordinate work efforts, discuss technical aspects of testing equipment, resolve problems, discuss test and evaluation requirements, and clarify problems and reach agreement on overall plans and procedures utilized.
FACTOR 8/9 - PHYSICAL DEMANDS AND WORK ENVIRONMENT (Level 8-1, 9-b 25 pts)
The work requires recurrent walking, long periods of standing, some stooping, bending, climbing, intense concentration, eye-hand coordination, and good vision.
Work involves some risks and discomforts due to exposure to noise levels and electrical circuits, but special precautions such as ear protectors or protective clothing are not warranted. Work also involves stress and high tension, due to critical workload periods and sensitive nature of the position. The incumbent works irregular hours, on rotating shifts.
TOTAL POINTS = 2485 POINT RANGE: 2355 - 2750 GRADE: GS-11
1. Availability Pay Exemption - (e.g., Criminal Investigators, U.S. Customs and Border Protection pilots who are also Law Enforcement Officers).
2. Foreign Exemption - (Note: Puerto Rico and certain other locations do not qualify for this exemption – See 5 CFR 551.104 for a list of Nonexempt areas.)
3. Executive Exemption:
a. Exercises appropriate management responsibility (primary duty) over a recognized organizational unit with a continuing function, AND
b. Customarily and regularly directs 2 or more employees, AND
c. Has the authority to make or recommend hiring, firing, or other status-change decisions, when such recommendations have particular weight.
4. Professional Exemption:
a. Professional work (primary duty)
b. Learned Professional, (See 5 CFR, 551.208 ) (Registered Nurses, Dental Hygienists, Physician’s Assistants, Medical Technologists, Teachers, Attorneys, Physicians, Dentists, Podiatrists, Optometrists, Engineers, Architects, and Accountants at the independent level as just some of the typical examples of exempt professionals). Or
c. Creative Professional, (See 5 CFR, 551.209 ) (The primary duty requires invention and originality in a recognized artistic field (music, writing, etc.) and does not typically include newspapers or other media or work subject to control by the organization are just some examples of Creative Professionals). Or
d. Computer Employee, (See 5 CFR, 551.210 ) ( must meet salary test and perform such duties as system analysis, program/system design, or program/system testing, documentation, and modification). Computer manufacture or repair is excluded (non-exempt work).
5. Administrative Exemption:
a. Primary duty consistent with 5 CFR 551 (e.g.; non-manual work directly related to the management or general business operations of the employer or its customers), AND job duties require exercise of discretion & independent judgment.