The primary purpose for establishment of this position is to serve as the 20th Support Command (CBRNE) information technology (IT), information management (IM), information assurance (IA), and telecommunication subject matter expert and consultant providing expert technical and analytical advice to the Commander, ACoS G6, and subordinate activities for all automated, communications, and application programs, systems, operations, and resources (75%); and as full deputy to the ACOS G-6, fully participating in the direction, planning, organizing, coordination, and evaluation of all phases of the command’s IT/IM/IA and telecommunications organization consisting of approximately 30 subordinate Civilian and contractor employees (25%).
The 20th Support Command (CBRNE) is the Army’s command and control headquarters for providing Chemical, Biological, Radiologic, Nuclear, and High Yield Explosives (CBRNE) forces in a variety of operational team configurations to respond, assess, exploit, and eliminate CBRNE hazards worldwide, and to defeat all types of IEDs in tactical through strategic military operations. When tasked, the headquarters deploys as the core of a Joint Task Force for Elimination of Weapons of Mass Destruction. The command also has unique reach-back communications connectivity from operators in the field to subject matter experts at military headquarters, national level laboratories, industry, academia or other state/federal CBRNE resources. The command is supported by more than 6,000 U.S. Army Soldiers and Civilians, geographically located in 16 states.
1. Serves as Command subject matter expert and consultant for the information management (IM), information technology (IT), information assurance (IA), and telecommunication program, operations, systems, requirements, and resources for the command and subordinate activities.
- Supports IT/IM/IA and telecommunications life cycle management throughout the command, which includes three Brigade level units, with multiple battalions and companies stationed across CONUS. Provides legal and regulatory counsel, policy, and guidance as a subject matter expert on IT/IM/IA and telecommunication ranging from the establishment of information architectures to the methods of life cycle funding and research for major information systems, projects, etc. Supports the 20th SUPCOM automation mission to integrate, coordinate, deploy, and provide trained and ready CBRNE forces capable of exercising command and control of specialized CBRNE operations to support Joint and Army force commanders primarily for overseas contingencies and war-fighting operations and homeland defense capabilities to respond to Weapons of Mass Destruction on a global scale. Maintains technical coordination and collaboration with appropriate Joint, Army, Federal and State CBRNE agencies, as well as the research, development, and technical communities to influence and ensure Army and 20th SUPCOM (CBRNE) readiness response.
- Functions as the key advisor to the Commander and ACof S, G6 regarding overall automation program and operations, strategic planning, workforce planning, policy and standards development, resource management, knowledge management, architecture and infrastructure planning and management, research, and information security management. Develops and maintains strategic plans. Formulates IT/IM/IA and telecommunication policies, plans, objectives and goals. Conducts continuing review and analysis of current and projected short, intermediate, and long-range operations and requirements. Anticipates potential problems and recommends or implements solutions. Determines appropriate methods to respond to directives, requirements, and guidance issued from higher headquarters and requests from subordinate command activities.
- Participates in and influences command discussions and decision/policy making forums. Represents the Command and the ACoS G6 and participates in high level collaboration, coordination and decision making meetings, conferences, etc., on classified and unclassified IT/IM/IA and telecommunications programs, projects, operations, systems, and resources. Coordinates directly with higher level counterparts (COL-06/SES/GS-15 up to General Officer level) at US Army G6, Forces Command, Joint Elimination Coordination Element (JECE), Joint Communications Serve Element (JCSE), Northeast Regional Response Center (NRRC), and other national, state, and local agencies. Also represents the command with private industry, research and contractor representatives. Prepares and conducts briefings for the Commander, ACofS G-6, and others across the command and in meetings and conferences external to the command.
- Under delegated administrative direction and authority, convenes and provides leadership, guidance, and oversight for research, projects and studies to conduct long range strategic planning, review, study, analysis and evaluations to assess program effectiveness and efficiency. Plans, directs, and coordinates overall work schedules to ensure completion of project assignments according to Army, ACOM, and/or command directives, timelines, and resources. Prepares and presents final report of findings along with recommended courses of action to resolve identified deficiencies, and promote best business practices.
- Serves as the command point of continuity for consolidating and preparing command responses to DoD, Army, ACOM, other agencies, etc., for IT/IM/IA and telecommunication legislation, policies, regulations, etc. Interprets and prepares supplemental policy and/or explanatory guidance. 30%
2. Participates in the formulation, analysis, coordination, and execution of budgets and resources required to support Command wide IM/IT/IA and telecommunication policies and plans, including program requirements budgeted in the $20M range. Provides technical expertise and guidance on IM/IT issues and participates in review committees such as the Installation Information Management Support Council. Provides policy and guidance on IM/IT programs such as records management program life cycle planning, mail and distribution management, office symbols, correspondence management, Vital Records Program, Army Records Management Information System (ARIMS). Relates functional area requirements to the overall current and future needs of the command and consolidates them into a comprehensive information system that insures accuracy, security, completeness, availability, timeliness, and usefulness of information. Establishes and integrates information architecture in accordance with Homeland Defense and Joint Forces guidance, direction and standards. Establishes and maintains effective liaison with functional users to identify and meet their requirements for information resources in all Information Mission Areas (IMA) as described in AR 25-1. Provides strategic policy, technical guidance management, architectural design, oversight and assistance to headquarters and subordinate units to ensure that IM/IT requirements, operations, resources, and services are available, integrated, and complementary. 20%
3. Manages all automated data systems design and development in accordance with Army Automation Life Cycle requirements. Assures compliance with requirements of the Federal Information Resources Management Regulation (FIRMR) and Delegated Procurement Authority (DPA) in all acquisitions subject to that authority. Provides direction and guidance in the development of the Army Information Management Modernization (AIM Mod) Plan. Manages research and development of potential new information technologies for use in the headquarters and command wide; approves procedures for development of GIS, integrated voice/data/radio communications, artificial intelligence, and other evolving information technologies. Insures the compatibility and integration of all automated systems, communications systems and applications systems. Coordinates with DA G6, FORSCOM, and other agencies to sustain Wide and Local Area Tactical Communications at the Main Command Post (MCP) to support the Operational Command Post (OCP) and Communication architecture to include reach-back for Weapons of Mass Destruction Coordination Elements (WCE) and National Technical Nuclear Forensics (NTNF) in support of CBRNE/WMD Operations on a global scale. 15%
4. Serves as the Contracting Officer Technical Representative (COTR) on multiple contracts with different areas of IM/IT areas of expertise. Studies IM workload requirements to determine work that may be successfully contracted. Approves contract plans and specifications and monitors progress of contracted work to assure critical deadlines are met. Approves progress payments to contractors and initiates effective working relationships between IMO and contractors. 10%
5. Fully participates with the ACOS G-6 exercising managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies and command organizational requirements. Establishes policies and procedures for the staff, and provides subordinate supervisors and staff with direction and advice regarding policies, procedures, and guidelines. Regularly reviews missions, functions, and resource allocation. Evaluates requirements for additional resources submitted by subordinate supervisors, and balances organization needs with overall mission requirements. Identifies need for change in priorities and takes effective and timely action to implement changes. Conducts internal and external coordination with other directorates, headquarters, other agencies, etc., in planning and accomplishing the G-6 mission. Performs the full range of supervisory functions of an immediate supervisor as well as 2nd level supervisor over three GS-13 level Branch Chiefs. Through subordinate supervisors assigns, directs, and evaluates work of civilian personnel throughout the 20th SUPCOM ACOS G6. Delegates authority to subordinate supervisors and holds them accountable for the performance of their organizational element. Establishes workload priorities and initiates assignments based on the difficulty, complexity, type of work and incumbent capabilities. Reviews and accepts or rejects work accomplished; evaluates subordinate incumbent performance; identifies and fulfills the training needs of subordinates. Provides advice, counsel and instruction on technical and administrative matters. Hears and resolves complaints and refers the more serious unresolved cases accordingly. Effects minor disciplinary measures, e.g., warnings and reprimands, and recommends action in the more serious cases. Interviews candidates for key vacant positions and makes selections considering all criteria. Reviews performance evaluations made by subordinate supervisors on their incumbents. Coordinates and integrates the work of Information Technology contractors. Responsible for implementing and enforcing all safety rules, regulations and directives that are applicable to the work supervised. Supports and demonstrates consistent compliance and emphasis on the safety, equal opportunity, equal employment opportunity, affirmative action, and upward mobility programs. Avoids discrimination in employee selection, promotion, training, and other personnel activities and actions. Coordinates with EEO/EO counselors, other officials, and employees to resolve formal and informal complaints. Ensures adequate internal control systems are operative so government resources are efficiently and effectively managed. 25%
Performs other duties as assigned.
CONDITIONS OF EMPLOYMENT:
-This position is designated mission-essential.
-The incumbent is required to have a TOP SECRET security clearance. Drug testing is required.
-The incumbent is required to perform overnight temporary duty travel (TDY) from the normal duty station on a regular basis, up to 25% of the time on an annual basis.
-The incumbent may be required to work overtime on an emergency basis.
-As required, this position requires the incumbent to deploy; to include short term OCONUS command exercises.
FACTOR 1 - PROGRAM SCOPE AND EFFECT
Responsible for planning, directing, conducting, and evaluating ACOS G-6 programs within the Information Management, Information Technology, Information Asssurance and Telecommunication areas which encompasses professional, complex technical, and administrative programs. The work directly and significantly supports the 20th Support Command headquarters and geographically dispersed subordinate units.
FACTOR 2 - ORGANIZATIONAL SETTING
This position reports to the ACOS for G6 (05) who is rated by the Chief of Staff (06), and senior rated by the CG (07).
FACTOR 3 - SUPERVISORY AND MANAGERIAL AUTHORITY EXERCISED
Incumbent serves as immediate and 2nd level supervisor. Uses subordinate supervisors and team leaders to direct, coordinate, and oversee the work of the ACOS G-6. Exercises significant responsibility in dealing with officials internal and external to the organization and in advising management officials of higher rank. Assures equity of performance standards, ratings, and award. Directs a substantial multimilion dollar budget. Makes decisions on work problems presented by subordinate supervisors and team leaders. Evaluate subordinate supervisors and serves as the reviewing official on evaluations of nonsupervisory employees rated by subordinate supervisors. Recommends selections for subordinate supervisory and/or leader positions, and approves selections for subordinate nonsupervisory positions. Hears and resolve minor grievances and complaints. Reviews disciplinary actions and makes recommendations. Recommends approval of training needs and requests, civilian personnel expenses, awards or bonuses. Conducts analysis and review of the organization to optimize effectiveness, efficiency, and productivity.
FACTOR 4 – PERSONAL CONTACTS
SUBFACTOR 4A – NATURE OF CONTACTS
Contacts are with subordinate supervisors and key personnel of the 20th; subordinate unit commanders and their staffs; installation commander and members of the command group; key management officials of the installation and supported tenant activities/commands; higher headquarters/other military services; contractor representatives/executives of private industry, i.e., automation/communication consultants and marketing representatives, etc. Contacts may be informal, telephonic, in regularly scheduled conferences and meetings, through written memorandums, and in formal meetings and conferences scheduled at the request of one of the participants.
SUBFACTOR 4B - PURPOSE OF CONTACTS
Purpose of contacts is to resolve problems and differences of opinion among managers, supervisors, employees, or contractors concerning conduct of work operations; allocation of resources, or management of personnel; provide authoritative program related advice, information, and guidance regarding current and future information systems, concepts, doctrine, methods, practices, operations, and technologies; coordinate, present, defend, and negotiate program, projects, policies, and controversial issues of significant impact on supported organization information systems; maintain effective relations with private industry groups as well as command and higher level agencies who are most interested in work being performed by this command; represent IT/IM/IA programs, advise and obtain concurrence on major changes that will impact on obtaining or committing resources to ensure compliance with established policies, regulations, or contracts; negotiate or persuade company executives/engineers and contractors providing services to resolve problems, improve existing service through new or improved technology/equipment, and develop new strategies that will provide the best service at the lowest possible cost.
FACTOR 5 - DIFFICULTY OF TYPICAL WORK DIRECTED
Incumbent provides general management, through subordinate supervisors, of the work of all civilian personnel assigned or attached to the 20th Support Command G6 organization. The grade level most indicative of the full performance level of work directed and which constitutes more than 25% of the organization workload is GS-12.
FACTOR 6 - OTHER CONDITIONS
The work supervised requires significant and extensive internal and external coordination and integration of professional and highly technical administrative work of extreme urgency and unusual importance to CBRNE information management and technology operations comparable to the GS-12 grade level.
Incumbent adapts short-term and long-term goals, objectives, plans, and schedules to deal with changes in command policy, program authority, and funding levels. Incumbent is also responsible for project management, changes in organization structure, and infusion of new technology to promote efficiency of operations.
Major recommendations have a direct and substantial affect, through subordinate supervisors and leaders, on all aspects of the organization and program/projects managed, including all resource requirements, such as equipment, systems, personnel and funding; and organization shift operations.
IAW guidelines in the OPM GSSG, the grade of a full deputy who fully shares in the duties, responsibilities, and authorities of the “Chief” should normally be set one grade lower than the grade of the supervisory duties of the position to which it reports. This position is the full deputy to the 20th SUPCOM ACOS G-6 (LTC/05).
It should also be noted that the evaluation criteria in the GSSG is not designed to be applied directly to deputy or “assistant chief” supervisory positions. Therefore, no factor level points should be assigned or annotated on the position description.
FACTORS FOR THE TECHNICAL WORK:
FACTOR 1 – KNOWLEDGE REQUIRED BY THE POSITION, FL 1-8, 1550 POINTS
-Expert knowledge of and experience in applying advanced information technology, information management, information assurance, and telecommunication principles, concepts, methods, standards, and practices to serve as the senior SME for the command; to interpret and develop policies, procedures, and strategic plans; to participate in and influence senior management decision and policy making forums, and make recommendations that impact the command IT, IM, IA and telecommunication program, projects, operations, and resources; and to apply innovative measures in program operations, improvements, efficiencies, etc.
-Expert knowledge of Army IT/IM/IA and telecommunication mission, programs, laws, regulations, policies, procedures, objectives, and resources.
-Familiarity with contracts and contract requirements sufficient to serve as COTR.
-Skill in program planning, management, analyses, and evaluation to lead and conduct program studies and projects; to conduct research; to serve as COR; and to plan and execute resources ensuring effectiveness, efficiency, and economy of operation.
-Skill in oral and interpersonal communication to present briefings, to participate in management discussions, and to represent the command at meetings/conferences, etc.
-Skill in written communication to prepare briefings, policies, guidance, studies, reports, correspondence, etc.
FACTOR 2 – SUPERVISORY CONTROLS, FL 2-5, 650 POINTS
Works under the broad policy and program guidance of the Commander and the ACoS, G-6. Within the framework of broadly defined program and management goals and objectives, incumbent establishes plans and policies to ensure accomplishment of programs and projects, and conducts extensive coordination and integration of work with all elements internal and external to the command. The incumbent is delegated wide latitude in making decisions, and applying originality, insight, and creativity in the identification and resolution of problems. Keeps supervisor(s) informed of significant impact on G-6 mission and program operations and offers recommended solutions and updates on program and work projects through informal discussions, meetings, and conferences. The work is evaluated for timely and effective completion of mission and program objectives in accordance with established program requirements, laws, regulations, policies, goals, milestones and priorities; and sound, professional advice provided to leadership. The incumbent is a recognized subject matter expert in information technology, information management, information assurance, and telecommunication; recommendations are generally accepted as authoritative and technically accurate.
FACTOR 3 – GUIDELINES, FL 3-5, 650 POINTS
Guidelines are in the form of basic administrative legislation, directives, authorities, policies, regulations, and plans that require seasoned interpretation. As technical expert, the employee exercises mature judgment, experience, and ingenuity, and is delegated broad latitude to determine the intent of applicable guidelines; adapt and supplement the guidelines; develop policy, explanatory guidance, and long-range strategic plans; conduct research and coordination to resolve problems and issues; and provide expert advisory services to all levels of management.
FACTOR 4 – COMPLEXITY, FL 4-5, 325 POINTS
The work encompasses the broad spectrum of command wide IT, IM, IA, and telecommunication programs, projects, systems, operations, resources, etc. The employee partners with senior leadership in decision and policy making matters impacting and impacted by continuing changes in program requirements, technology, resources, contracts, etc. Heads projects to conduct research, studies, evaluations, and make recommendations impacting major aspects of G-6 programs, policies, operations, resources, etc. Represents the command at internal and external meetings, conferences, briefings, etc., and presents, negotiates, and defends the command’s position.
FACTOR 5 – SCOPE AND EFFECT, FL 5-5, 325 POINTS
The work performed impacts all automated, communications, and application programs, systems, operations, policy, and resources on a global scale for the 20th Support Command (CBRNE) and its subordinate activities inclusive of three Brigade level units with multiple battalions and companies stationed across CONUS, and supports the command’s ability to respond to Weapons of Mass Destruction (WMD) events OCONUS and in the United States and its territories. The IT, IM, IA and telecommunication capabilities impacts: (1) the full time focus on combating WMD, countering CBRNE threats, and defeating all types of IED, tactical through strategic; (2) reach-back communications connectivity from the field to subject matter experts at headquarters, national level, industry, academia, or other state/federal CBRNE agencies; and (3) the core element of Joint Task Force for Elimination of Weapons of Mass Destruction (JTF-E).
FACTOR 6 – PERSONAL CONTACTS & FACTOR 7 – PURPOSE OF CONTACTS, LEVEL 3C, 180 POINTS
Contacts are with the Commander, and key personnel of the 20th; subordinate unit commanders and their staffs; installation commander and members of the command group; key management officials of the installation and supported tenant activities/commands; higher headquarters/other military services; contractor representatives/executives of private industry, i.e., automation/communication consultants and marketing representatives, etc. Contacts may be informal, telephonic, in regularly scheduled conferences and meetings, through written memorandums, and in formal meetings and conferences scheduled at the request of the command and/or one of the participants.
Purpose of contacts is to resolve problems and differences of opinion among managers, supervisors, employees, or contractors concerning conduct of work operations or allocation of resource; to provide authoritative program related advice, information, and guidance regarding current and future information systems, concepts, doctrine, methods, practices, operations, and technologies; to coordinate, present, defend, and negotiate program, projects, policies, and controversial issues of significant impact on supported organization information systems; to maintain effective relations with private industry groups as well as command and higher level agencies who have vested interest in the work performed by the 20th; to represent IT/IM/IA and telecommunication programs; to recommend, advise and obtain concurrence on major changes that will impact obtaining or committing resources to ensure compliance with established legislation, policies, regulations, or contracts; negotiate or persuade company executives/engineers and contractors providing services to resolve problems, improve existing service through new or improved technology/equipment; and develop new strategies that will provide the best service at the lowest possible cost.
FACTOR 8 – PHYSICAL DEMANDS, FL 8-1, 5 POINTS
The work is primarily sedentary. The employee is required to walk and stand in conjunction with the work and travel to attend meetings and conferences away from the work site. The work does not require any special physical effort.
FACTOR 9 - WORK ENVIRONMENT, FL 9-1, 5 POINTS
The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.
TOTAL POINTS: 3690 = GS-14
(POINT RANGE: 3605 – 4050)
This position meets both the Executive and Administrative Exemption Criteria of the FLSA. Position is exempt under FLSA.
CLASSIFICATION: This high grade GS-2210-14 position was evaluated and verified by the FORSCOM ACOM Position Management and Classification Specialists, Dorothy L. Coles and Savanna B. Coats, 7 Mar 2011.