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PD#: DN359374

Sequence#: VARIES

Replaces PD#:   



Organization Title:



Agency: VARIES

Installation: VARIES

Army Command: VARIES


Command Code: VARIES




Citation 3: OPM ADMIN ANALYSIS GEG, TS-98, AUG 1990

Supervisory Certification: I certify that this is an accurate statement of the major duties and responsibilities of this position and its organizational relationships, and that the position is necessary to carry out Government functions for which I am responsible. This certification is made with the knowledge that this information is to be used for statutory purposes relating to appointment and payment of public funds, and that false or misleading statements may constitute violations of such statutes or their implementing regulations.


Supervisor Name:  

Reviewed Date:

Classification Review: This position has been classified/graded as required by Title 5, U.S. Code in conformance with standard published by the U.S. Office of Personnel Management or if no published standards apply directly, consistently with the most applicable published standards.



Reviewed Date: 06/17/2010


Cyber Workforce:

  • Primary Work Role: VARIES
  • Additional Work Role 1: VARIES
  • Additional Work Role 2: VARIES


FLSA Worksheet: EXEMPT

FLSA Appeal: NO

Bus Code: VARIES


  • Mission Category: VARIES
  • Work Category: VARIES
  • Work Level: VARIES

Acquisition Position: NO

  • CAP:  
  • Career Category:  
  • Career Level:  

Functional Code: 00

Interdisciplinary: NO

Supervisor Status: VARIES



Drug Test Required: VARIES  

Financial Management Certification:

Position Designation: VARIES

Position Sensitivity: VARIES

Security Access: VARIES

Emergency Essential:   

Requires Access to Firearms: VARIES

Personnel Reliability Position: VARIES

Information Assurance: VARIES

Influenza Vaccination: NO

Financial Disclosure: VARIES

Financial Disclosure: NO  

Enterprise Position: VARIES


Competitive Area: VARIES

Competitive Level: VARIES

Career Program: VARIES

Career Ladder PD: NO

Target Grade/FPL: 14

Career Pos 1:    

Career Pos 2:    

Career Pos 3:    

Career Pos 4:   

Career Pos 5:    

Career Pos 6:   



Works under the general supervision of the FORSCOM Command Group Executive Officer (COL 06), who provides direction in terms of broad policy statements and general objectives to be achieved through the HQ FORSCOM Protocol Program. Incumbent is the command's subject matter expert/technical advisor for all protocol matters and has full responsibility and delegated authority to independently plan, manage, coordinate, and carry out the requirements of the Command Protocol Program. Supervisor and employee develop a mutually acceptable project plan which identifies the work to be accomplished, the scope, and deadline for project completion. Work is evaluated in terms of attainment of objectives and contributions to the FORSCOM mission.


The primary purpose for the establishment of this job is to serve as Chief of the HQ FORSCOM Protocol Office and subject matter expert/technical advisor/consultant to the FORSCOM Commanding General (4 Star) and his staff, including the Deputy Commanding General (LTG), Chief of Staff (MG), Special Staff and Directorate heads (ranging from SES to COL (06), major subordinate commands/field organizations (headed by LTG thru COL 06). HQ FORSCOM is the Army’s largest command, the Army’s War fighter, and the Army’s Force Provider to combatant commanders worldwide.

1. Plans, directs, manages, and supervises program operations and activities. 35%

- Supervises and directs program operations through five subordinate employees (both military and civilian) engaged in the full range of protocol activities for the command. Provides staff supervision over the employees working in the Distinguished Visitor Quarters. Employees range in civilian grades up to and including YA-02 (GS-13 equivalent) and Non-Commissioned Officers in grades up to E7.

- Manages and administers the overall command protocol program, which encompasses program development, program planning, and program evaluation. Develops, updates, and implements for the Commanding General a protocol program that effectively supports FORSCOM operations command-wide. Reviews protocol activities/initiatives for responsiveness to command requirements and assures continued responsiveness to changing conditions by furnishing appropriate guidance both formally and informally to the HQ staff and field organizations. Determines the need to develop revised or improved protocol plans, especially when the results would impact positively on the reputation of the command. Presents recommendations for program change/improvement to Executive Officer to the Commanding General. Monitors and advises the FORSCOM staff on protocol program issues. Proactively interfaces and coordinates with the DA staff at Secretary of the Army, Under Secretary, Chief of Staff, and Vice Chief of Staff levels, and the Office of the Secretary of Defense on protocol program issues affecting the management and administration of the Command program.

- Plans and directs office operations and activities. As such, acts with full technical authority on material/actions pertaining to protocol functions and plans and directs the work of the staff. Determines program goals and develops local protocol directives, plans, and procedures for implementation and compliance. Appraises office operations for effectiveness, quality, performance, and progress in meeting program objections. Takes appropriate action to improve or simplify operations, reduce operating costs within the office, and institute changes to obtain greater coordination or more efficient operations.

- Represents the MACOM regarding assigned program areas when attending meetings, seminars and conferences. Interprets and clarifies guidance received from higher echelons, as required. Renders guidance and assistance on problems referred for action. Keeps subordinate personnel advised of program requirements and directorate-wide actions. Reviews correspondence, projects, and studies for accuracy, completeness of technical detail, and conformance to established policy. Gathers and analyzes data and prepares a variety of relevant management reports, charts and graphs. Responsible for execution of administrative and personnel management responsibilities related to the accomplishment of assigned mission.

2. Serves as technical advisor/subject matter expert for protocol matters. 40%

- Formulates policies, plans and program objectives that support the goals of the command’s protocol program. Provides authoritative interpretations of regulatory guidelines and FORSCOM policies, practices and procedures. Conducts continuing analysis of present/projected activities and their execution. Identifies required organizational input, coordination and necessary adjustments; formulates requirements and advises management on essential actions and the impact of program changes. Designs, implements, and maintains management systems, procedures and control devices in the interest of accountability and efficiency. Based on extensive knowledge of management and its roles and responsibilities, anticipates potential problems and recommends alternative solutions for top management action to ensure a high level of decision making accuracy. Determines appropriate methods to respond to directives, requirements and guidance issued from higher headquarters and requests from subordinate command activities; establishes plans and programs based on changing situations. Exercises wide discretion in the achievement of missions based upon an intuitive knowledge of the command's goals.

- Directs and oversees the formulation of all arrangements for the total orchestration of command social and official functions, to include visits to the Headquarters. Directly supports the FORSCOM Command Group. Determines the classified material that may be encountered and requirements for its security. Personally directs distinguished visitor support activities FORSCOM-wide. Works with host installation staffs to ensure arrangements are formulated in accordance with established policies and procedures and are reflective of the personal desires and activities of the Commanding General. Ensures the highest degree of official recognition is afforded each visitor, and that presentations and tours are commensurate with the security clearance of visitors. Organizes social and protocol arrangements for official presentations and events including honors, awards, promotions, retirements, and assumption of command ceremonies. Supervises the compilation of all award and retirement documentation, the pre-brief of all information, the arrangement of photographic and graphic support, seating arrangements, and ceremonial flag placement. Provides protocol support to ceremonies and other civic activities that enhance the prestige of the military as well as enhance the morale and patriotism of soldiers and the civilian community. Ensures coordination with all individuals concerned to ensure that the proper courtesies and military procedures are followed. Plans, controls, and directs the arrangements for all functions hosted by the Command Group, considering the purpose of the occasion, reciprocal gestures, and funding limitations. Attends functions and oversees all aspects to conclusion. Provides guidance throughout the Command regarding proper arrangements and conduct of functions.

- Develops a comprehensive concept of execution for each event, formalizes the concept into a manageable plan and briefs the HQ FORSCOM staff and other pertinent agencies after the FORSCOM CG's approval. Coordinates and oversees each step in the planning and preparation process, including assigning workloads, supervising rehearsals, and personally giving assurance that the event is ready for execution. Supervises actual event execution and produces after action reviews for historical reference. Proposes guest lists, seating arrangements in accordance with protocol precedence, receiving line composition, procurement and placement of ceremonial accoutrements, and recommends menu selection. Supervises menu preparation and serving, arrangements for escorts and interpreters, security for distinguished guests, emergency medical contingency plans, public affairs coverage, and arrangements for Army Band/Chorus/Honor Guard. Schedules, plans, coordinates, and executes itineraries for distinguished guests for HQ FORSCOM special events. Conceives, recommends, and supervises execution of appropriate activities for wives of distinguished visitors to FORSCOM and out of town conferences.

3. Performs delegated personnel management responsibilities. 25%

- Exercises the full range of personnel management responsibilities typically performed by a first line supervisor. Plans and assigns work, sets priorities, advises on program goals and objectives, and makes decisions on work problems presented by subordinate employees. Sets performance standards and evaluates work performance and gives advice, counsel, or instruction on both work and administrative matters. Approves or decides on personnel actions for recruitment, reassignment, promotion, reclassification, within grade increases, and other actions. Makes selections for position vacancies. Hears and decides on group grievances and serious disciplinary measures. Identifies needs and provides for developmental and training needs of employees. Approves short and long-term train training and expenses for training, overtime, employee travel, and awards within delegated authority. Promotes EEO and AAP.

Performs other duties as assigned.

Factor 1, Program Scope and Effect, FL 1-3 - 550 Points

Directs the Protocol Program of Army's largest command (US Army Forces Command)which is comprised of major subordinate commands and mission organizations commanded by three and two-star generals located throughout the United States and overseas. The Command also includes a primary staff and a special staff headed by Major Generals and SES equivalents, including a substantial number of high-grade military and civilian employees in grades COL 06 and GS-14/15s. FORSCOM is the Army's force provider whose mission is to provide, sustain, and reconstitute trained and ready forces to support Combatant Commanders' requirements, win the war against terrorists, and defend the homeland. The protocol program is highly visible and complex involving close coordination for international, national, and higher headquarters visitors, conferences, meetings, etc. with distinguished visitors from a variety of sources. Incumbent provides guidance and direction to major subordinate command protocol programs and ensures compliance and adherence to command protocol policies and practices.

Factor 2, Organizational Setting, FL 2-2,250 points

Position reports to the Executive Officer/Secretary General Staff, COL o6, who reports directly to the FORSCOM commanding general, 4-star and/or Deputy Commanding General, LTG, 3-star.

Factor 3, Supervisory/Managerial Authority Exercises, FL 3-2c, 450 Points

Performs the full range of delegated personnel responsibilities assigned to a first line supervisor required to manager, supervise, plan, assign, review, and coordinate the operations work methods and procedures to produce and achieve work goals and objectives.

Factor 4, Personal contacts

Subfactor 4A, nature of Contacts, FL 4A-3, 100 Points

Contacts are with DOD, DA and FORSCOM Command Staff and MSCs (General Officers, SESs), command staff subordinate employees, nationally and internationally known government officials such as agency heads, congressional staff officials, high level state executives, legislative leaders, mayors of major cities, foreign dignitaries, executives of comparable private sector organizations, etc. These contacts have an interest in or are affected by agency policies or programs. Contacts occur on a non-routine basis and involve meaningful exchanges of views and information.

Subfactor4B, Purpose of Contacts, 4-B2, 75 Points

The purpose of the contacts is to present the analysis of protocol issues and to develop alternative approaches in strategies for policies and procedures. Employee presents clarifications of agency and ACOM policies to both local as well as external staffs for the purpose of ensuring a totally integrated headquarters program. The purpose of contacts is to plan and execute protocol programs and initiatives for unique and precedent setting situations, and to provide expert advice/assistance to program officials.

Factor 5, Difficulty of Typical Work Directed, FL 5-8, 1030 Points

The highest level of non-supervisory work led that characterizes mission oriented work and that constitutes at least 25% of the workload is GS-13.

Factor 6, Other Conditions, FL 6-5, 1225 Points

Protocol Officer supervisors GS-13 or equivalent Protocol Specialists. The nature of the work supervised is to utmost sensitivity, urgency, proper execution is a must. Proper consistency of interpretation and application of Army and Command protocol policies, regulations, operations and activities represent and present the ACOM favorably nature.

TOTAL POINTS: 3680 - GS-14
POINT RANGE: 3605 - 4050

Fair Labor Standards Act (FLSA) Determination = (EXEMPT)


1. Availability Pay Exemption - (e.g., Criminal Investigators, U.S. Customs and Border Protection pilots who are also Law Enforcement Officers).


2. Foreign Exemption - (Note: Puerto Rico and certain other locations do not qualify for this exemption – See 5 CFR 551.104 for a list of Nonexempt areas.)


3. Executive Exemption:


a. Exercises appropriate management responsibility (primary duty) over a recognized organizational unit with a continuing function, AND


b. Customarily and regularly directs 2 or more employees, AND


c. Has the authority to make or recommend hiring, firing, or other status-change decisions, when such recommendations have particular weight.


4. Professional Exemption:


a. Professional work (primary duty)


b. Learned Professional, (See 5 CFR, 551.208 ) (Registered Nurses, Dental Hygienists, Physician’s Assistants, Medical Technologists, Teachers, Attorneys, Physicians, Dentists, Podiatrists, Optometrists, Engineers, Architects, and Accountants at the independent level as just some of the typical examples of exempt professionals). Or


c. Creative Professional, (See 5 CFR, 551.209 ) (The primary duty requires invention and originality in a recognized artistic field (music, writing, etc.) and does not typically include newspapers or other media or work subject to control by the organization are just some examples of Creative Professionals). Or


d. Computer Employee, (See 5 CFR, 551.210 ) ( must meet salary test and perform such duties as system analysis, program/system design, or program/system testing, documentation, and modification). Computer manufacture or repair is excluded (non-exempt work).


5. Administrative Exemption:


a. Primary duty consistent with 5 CFR 551 (e.g.; non-manual work directly related to the management or general business operations of the employer or its customers), AND job duties require exercise of discretion & independent judgment.

  FLSA Conclusion:
  Non Exempt

FLSA Comments/Explanations:



This position requires that incumbent obtain and maintain a SECRET security clearance.

This position requires that incumbent perform TDY travel away from the primary duty station up to 25% of the time.

This is a Key Position. IAW AR690-11, a Key Position is a Federal
position that cannot be vacated during a national emergency without
seriously impairing the capability of its parent agency to function
effectively. A Key employee is a civilian employee who occupies a key
position, or who has been designated to occupy a key position upon

This is a BRAC position that will relocate to Fort Bragg, NC.


Note: The PD title was modified to conform with Title 5 job titling requirements in the OPM Introduction to Position Classification Standards. This change complies with CHRA Guidance Bulletin 511-12-CGB-01 effective 02 Aug 2012.



Not Listed