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ARMY NAF STANDARDIZED
POSITION DESCRIPTION

 

PD#: 18466

Sequence#: VARIES

Replaces PD#:

OPERATIONS ASSISTANT

NF-1101-02

 

POSITION CLASSIFICATION STANDARDS USED IN CLASSIFYING/GRADING POSITION

Citation 1: OPM, PCS, SERIES DEF, BUSINESS & INDUSTRY, GS 1101, FEB 69
Citation 2: NAF PERSONNEL POLICY, AR 215-3, CHAPTER 3, 29 AUGUST 2019

Classification/Job Grading Certification:  I certify that this position has been classified/graded as required by Title 5, U.S. Code in conformance with standard published by the U.S. Office of Personnel Management or if no published standards apply directly, consistently with the most applicable published standards.

 

Classified By: NAF GENERIC

Classified Date: 12/09/2015

POSITION INFORMATION:

FLSA: NON-EXEMPT

Career Field:  

Program Code: VARIES

Bus Code: VARIES

Region: NAF

Financial Disclosure: NO

PD Status: VERIFIED

CONDITION OF EMPLOYMENT:

Drug Test Required: VARIES

Position Designation:VARIES

Position Sensitivity: VARIES

Security Access: VARIES

Emergency Essential: VARIES

Investigation: 

DEVELOPMENTAL ASSIGNMENT:

Career Ladder PD:  

Target Grade/FPL:  

Career Pos 1:

Career Pos 2:

Career Pos 3:

Career Pos 4:

Career Pos 5:

Career Pos 6:

DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:

Performs “Hands-on” supervision of the restaurant. This includes but is not limited to occasional temporary non-scheduled assistance with serving, hosting, cooking and other duties. Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House. Adherence to established schedules of activities and priorities; assures the presence of personnel to carry out the services offered; provides information concerning services, prices, dress codes, standards of behavior, and special events. Ensures staff is following established recipes and procedures. Helps control the guest flow and monitors ticket times. Ensures consistency in food and service to increase sales by performing table visits. Maintains order and harmony. As necessary, seeks assistance from military police, to control unacceptable behavior. Keeps an operational log while on duty; opens and closes the facility and performs fire and security checks.

Assumes responsibility for cash during shift including cash collected from waiter’s guest checks. Conducts inventory at beginning and/or end of shift. Provides administrative supervision to all employees, authorize employees to clock in and out; reports to functional supervisors on employee performance.

QUALIFICATION REQUIREMENTS:

At least one year of experience effectively working in a fast paced, stressful environment at a large Name Brand Casual Dining restaurant establishment. Must possess good interpersonal, communication and customer service skills.

CONDITIONS OF EMPLOYMENT:

Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation. A food handler’s certificate is required. Work requires the ability to lift and carry objects weighing up to 60 pounds. Successful completion of either front of the House or Back of the House Franchisor specified training. Ability to work weekends and evenings as scheduled.

EVALUATION:

FLSA DETERMINATION:

Fair Labor Standards Act (FLSA) Determination:

 
1. Availability Pay Exemption - e.g., Criminal Investigators, U.S. Customs and Border Protection pilots who are also Law Enforcement Officers).
2. Foreign Exemption - (Note: Puerto Rico and certain other locations do not qualify for this exemption – See 5 CFR 551.104 for a list of Nonexempt areas.)
3. Executive Exemption:
a. Exercises appropriate management responsibility (primary duty) over a recognized organizational unit with a continuing function, AND
b. Customarily and regularly directs 2 or more employees, AND
c. Has the authority to make or recommend hiring, firing, or other status-change decisions, when such recommendations have particular weight.
  Note: Shared supervision or “matrix management” responsibility for a project team does not meet the above criteria. Limited "assistant manager" functions or "acting in the absence" of the manager does not meet the above criteria.
4. Professional Exemption:
a. Professional work (primary duty)
b. Learned Professional, (See 5 CFR, 551.208 ) (Registered Nurses, Dental Hygienists, Physician’s Assistants, Medical Technologists, Teachers, Attorneys, Physicians, Dentists, Podiatrists, Optometrists, Engineers, Architects, and Accountants at the independent level as just some of the typical examples of exempt professionals). Or
c. Creative Professional, (See 5 CFR, 551.209 ) (The primary duty requires invention and originality in a recognized artistic field (music, writing, etc.) and does not typically include newspapers or other media or work subject to control by the organization are just some examples of Creative Professionals). Or
d. Computer Employee, (See 5 CFR, 551.210 ) ( must meet salary test and perform such duties as system analysis, program/system design, or program/system testing, documentation, and modification). Computer manufacture or repair is excluded (non-exempt work).
5. Administrative Exemption:
a. Primary duty consistent with 5 CFR 551 (e.g.; non-manual work directly related to the management or general business operations of the employer or its customers), AND job duties require exercise of discretion & independent judgment.

FLSA Conclusion:
EXEMPT
NON EXEMPT

FLSA Comments/Explanations: